	TOOLKIT CONTENTS
	1. Getting Started 2. Setting Objectives 3. Getting and Staying Organised 4. Decision Making and Problem Solving 5. Managing Performance 6. Motivating 7. Communicating Effectively 8. Developing Yourself and Others 9. Interviewing 10. Running Meetings

	TRAINING PRODUCTS
	Introduction DDA Consulting Manager's Development Toolkit Management Skills 'Q' Cards

	MORE INFORMATION
	Download our PDF factsheet: all you need to know about the courses See a breakdown of the toolkit content: chapter by chapter

Manager's Development Toolkit

Chapter 9. Interviewing

By working through this section of the workbook you will learn (and be able to apply) a simple structure, the key principles and the main skills for making your interviews more effective.

Activities include:-

Clarifying the competencies needed to do the job
Interview preparation checklist
Constructing an interview plan
Gathering and recording information
Common pitfalls and how to avoid them
Self assessment questionnaire

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