	TOOLKIT CONTENTS
	1. Getting Started 2. Setting Objectives 3. Getting and Staying Organised 4. Decision Making and Problem Solving 5. Managing Performance 6. Motivating 7. Communicating Effectively 8. Developing Yourself and Others 9. Interviewing 10. Running Meetings

	TRAINING PRODUCTS
	Introduction DDA Consulting Manager's Development Toolkit Management Skills 'Q' Cards

	MORE INFORMATION
	Download our PDF factsheet: all you need to know about the courses See a breakdown of the toolkit content: chapter by chapter

Manager's Development Toolkit

Chapter 4. Decision Making & Problem Solving

Being good at solving problems is often one of the criteria for entering into a management position. However, solving problems as an individual contributor and as a manager require a different focus and demand different approaches. This section will help you apply your problem solving skills in the role of manager.

Activities include:-

Your own significant problems/decisions
Applying key principles
Fishbone analysis
Gathering information
Brainstorming
Common pitfalls and how to avoid them
Self assessment questionnaire

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